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Synergy Makes The Difference

Your Trusted 

Managed IT Service 

Partner On The Field

With 200+ engineers in 20+ countries, SyNErgy Global IT Services is your trusted solution partner worldwide, regardless of the size or duration of your projects.

Our Services

We deliver ICT Services & Support to ensure stable day-to-day operations for organisations across Belgium, the Netherlands, and Germany. We strengthen resilience through Cybersecurity and GRC, aligning security governance, risk management, and compliance with business objectives and regulatory expectations. We enable future-ready capability through AI Technologies and Training & Education, improving decision-making, operational insight, and workforce readiness.

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ICT Services & Support

We deliver dependable IT operations across networks, endpoints, and users. From onboarding and configuration to incident resolution and preventive maintenance, we keep your environment stable and your teams productive.

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Cybersecurity
Solutions

We strengthen your security posture through layered controls, continuous risk reduction, and rapid incident response. Our services help you prevent attacks, detect threats early, and recover efficiently.

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AI Technologies

We help organizations adopt AI responsibly to improve efficiency, insight, and decision-making. From use-case selection to secure implementation, we deliver solutions that integrate with your data, processes, and governance.

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GRC (Governance, Risk & Compliance)

We design and operationalize governance frameworks that align security with business objectives. Through risk assessments, policies, controls, and audit readiness, we support compliance with standards and regulations such as ISO 27001 and NIS2.

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Training & Education

We provide tailored, role-based cybersecurity and network training for technical and non-technical teams. Our programs are customized to your company’s needs and focus on real-world scenarios, practical skills, and measurable improvements in readiness.

Trusted by these leading organizations

Our Strategy

Analysis of Company Needs

①

We start with a structured discovery and assessment to build a clear baseline of the client’s current state and priorities.

Key activities:

  • Stakeholder interviews (IT, security, operations, leadership) and business impact review

  • Current infrastructure review (network, endpoints, cloud, identity, backups)

  • Security maturity and risk assessment (policies, controls, vulnerabilities, incident readiness)

  • Data and AI readiness assessment (data sources, quality, governance, use-case feasibility)

Deliverables:

  • Executive summary and risk register

  • Target operating model (high-level) and recommended roadmap

  • Budgetary estimate and quick wins list

​Best-Fit Offer

②

We translate findings into a tailored, phased offer that aligns with business objectives, risk appetite, and regulatory context.

Key activities:

  • Service design: Managed IT scope (helpdesk, monitoring, patching, backup, network ops)

  • Cybersecurity package: governance + technical controls (e.g., MFA, EDR, email security, logging/SIEM)

  • AI solution proposal: prioritized use cases (automation, analytics, decision support) with ROI assumptions

  • Governance model: roles/responsibilities (RACI), SLAs, KPIs, escalation paths

Deliverables:

  • Statement of Work (SoW) with service tiers and SLAs

  • Security improvement plan with milestones

  • AI use-case backlog and delivery plan

Implementation & Transition

③

We execute using controlled onboarding and change management to minimize operational disruption.

Key activities:

  • Onboarding: inventory, monitoring deployment, documentation, runbooks

  • Security hardening: baseline configurations, identity improvements, endpoint protection, network segmentation

  • AI delivery: data integration, model/prototype build, validation, deployment in controlled environment

  • Knowledge transfer and stakeholder training

Deliverables:

  • Go-live checklist and acceptance sign-off

  • Updated architecture, asset inventory, and operational documentation

  • Security controls implemented and validated

  • AI solution delivered with performance metrics and governance

Continuous Support & Improvement

④

We provide ongoing operations, measurable outcomes, and continuous optimization across IT, security, and AI.

Key activities:

  • Managed services operations: monitoring, incident response, patching, backup verification, capacity planning

  • Security operations: continuous vulnerability management, SOC/MDR coordination, alert triage, compliance reporting

  • AI operations: model monitoring, drift detection, retraining schedule, enhancement backlog

  • Governance cadence: monthly service review, quarterly risk review, continuous improvement plan

Deliverables:

  • Monthly KPI/SLA report, ticket analytics, and improvement actions

  • Quarterly security posture report and updated risk register

  • AI performance report and roadmap updates

Our Service Coverage

Quick and Realiable IT Solutions

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200+ ENGINEERS

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20+ COUNTRIES

Servers

24/7 SERVICE

Globalization concept

Contact Us

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